Magenta Telekom

B2C Quadruple Play: Cloud-First Service Enablement at Residential Scale
Magenta Telekom

Customer profile

Magenta Telekom is a leading provider of internet, mobile communications, entertainment, and business solutions. The company offers ultra-fast broadband via fiber optic cables and mobile communications, entertainment, and the latest technologies for digital life and work.

As part of the Deutsche Telekom Group, the company benefits from the innovative strength and financial stability of the group, one of the world's largest players in the telecommunications market.



The challenge

Deutsche Telekom Magenta's major digital transformation initiative urgently required a next-gen cloud-native BSS/OSS platform. This cloud-first BSS/OSS stack integrates mobile and fixed service offerings in order to enable delivery of the converged quadruple play offering to the company's multimillion residential customer base.

Along with the technological and architectural challenges inherent in a complex, comprehensive project, it was essential to build efficiency within the delivery teams and to create a close collaboration between business and IT stakeholders on both the customer and the vendor side.



The solution

Cloud-native BSS/OSS platform for converged Quadruple Play service offering.

Platform configurability and the modern open, modular, and microservices-based architecture were among the decisive factors for platform selection.

The solution scope includes:

  • Sales Enablement (Ecommerce & eShop)
  • Revenue Management (Interfaces to Billing and Rating)
  • Product Catalogue (Commercial Offering)
  • Customer Management
  • Customer Problem Management
  • Customer Order Management

The 2-week agile delivery release cycles and the transparent collaboration with the business & IT leads ensured the platform reached production status within the required short timeframes. This joint Deutsche Telekom and Compax initiative enabled the converged mobile & fixed service offering to reach the market.

Benefits


Single BSS/OSS platform to enable converged mobile & fixed service offering

Support of exponential scaling, starting with 100K subscribers and growing to millions

Record of success in IT/delivery project

Cloud-native, open, modular, microservices-based architecture

Exceptional configurability and flexibility of the BSS/OSS platform

Agile delivery, business-driven, and close customer engagement

Our approach

Simpler by design

We reduce the stress, risk and complexity of enhancing your infrastructure with a more simple approach. Work directly with our engineers on your uniquely customized platform and get everything you need from our single, complete suite – it’s all designed to reduce friction and deliver results.

Our approach

Total integration

You’ll work directly with the engineers responsible for your project. One team, one mission, no unnecessary layers of communication.


Get there first

Our streamlined process allows you to get to market at speed and with confidence, as well as reducing operating costs.


Tailored to you

Our only measure of success is your satisfaction. Every project is completely customized to meet the needs of your business, and we work closely with you to get the right results.